Withdraw Your Balance to Your Wallet
Withdrawals go back to the same wallet type you used to deposit — so if you deposited via Nagad, your payout returns to Nagad. Head to the withdrawal section in your account, enter the amount you want to move, and confirm. We verify the request against your account details before releasing it. Do not enter a wallet number that does not match
your registered account; mismatches delay processing. There are no invented speed promises here — we process requests as quickly as account verification allows, and we will notify you once the transfer is on its way.
- Go to the withdrawal section — Inside your account menu, tap withdrawals. Your available balance and the wallets linked to your account are shown.
- Enter the amount and pick your wallet — Type the amount you want to withdraw and confirm which wallet — bKash, Nagad, or Rocket — should receive the funds.
- Complete the verification step — You may be asked to confirm your identity or re-enter your account PIN. This step protects your balance from unauthorised requests.
- Receive the transfer — Once we clear the request, the funds move to your wallet. Check your wallet app's transaction history to confirm arrival.